Sleepwear questions & guides
Last updated September 9, 2026.
Explore practical questions about choosing sleepwear, bedding and accessories.
Questions about silk sleepwear and bedding
Do you deliver across United States?
Yes. Standard delivery is free from $75 after discounts and $25 below that threshold. Express delivery is an optional $25.
How long does delivery take?
Allow 5 to 7 days after 24 to 48 hours handling. Embroidery adds 2 to 3 days. Tracking is emailed after dispatch.
How do I choose silk or satin?
Read the fiber specification on the product page. Mulberry silk is a fiber; satin is a weave. Our satin products have their own polyester, viscose or other listed composition.
How do I arrange a return?
Contact us first. Voluntary returns must be requested within 15 days of delivery and are subject to conditions and return postage. Statutory US consumer remedies are unaffected.
How do I care for my purchase?
Follow the supplied care label. Avoid bleach and high heat unless expressly permitted. Ask us before washing if the label is unclear.
Can I personalize a silk gift?
The $12 embroidery add-on is charged per eligible silk product. Add the product to your basket, then enter the text and choose the product on the embroidery page.
Does satin always mean silk?
No. Satin is a weave, not a fiber. Read each item's composition: the satin range includes polyester, viscose blends and other specified fibers.
How should I compare clothing sizes?
Use the options and measurements on the individual product page. Letter sizes and numbered labels are not interchangeable across manufacturers or sizing systems; ask before ordering if a measurement is missing.
Are pillowcases sold with a pillow?
The pillowcase offers are sold per pillowcase. A pillow used to display the cover is not included.
Are health or beauty results promised?
No. Choose by the material, dimensions, contents and fit; these items are not offered as treatments or guaranteed improvements to skin, hair or sleep.